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Contact Options
✉️ General & Support
Email: info@keepinitdolce.shop
On our website, Live Chat is available only while offices are open.
We attempt to get back to our customers with answers within a 48 hour period during business days.
The live chat is the best way to receive help during our service hours.
I’m so happy you’ve chosen KeepinITDolce!
📞 Contact Us — FAQs
Q: How can I contact Keepin It Dolce?
A: You can reach us easily through our Contact Us page. Simply fill out the form with your details and message. You can also email us directly at support@keepinitdolce.shop. We aim to reply within 24 hours.
Q: What is your customer service response time?
A: Our team usually replies within 24 to 48 hours, Monday to Friday. For urgent matters, please mention "URGENT" in your subject line.
Q: Do you have a phone number I can call?
A: At this time, we handle all customer support through email and our contact form to ensure the fastest response. Rest assured, we’re quick to reply!
Q: Can I contact you on social media?
A: Yes! Feel free to message us on Instagram or Facebook. Our social team can help with general questions, but order-specific help is best handled via email.
Q: How do I track my order?
A: After placing an order, you’ll get a confirmation email with tracking details. If you need more help, contact us anytime.
